Personal Laptop Support

For students not participating in the laptop program, UMR offers limited software troubleshooting at no cost. Hardware support for non-University owned assets is not available.

Some of the services available are:

• Symantec AntiVirus installation assistance and virus removal consultation
• Wireless network connection problem troubleshooting
• E-mail client configuration
• Internet password changes in tandem with the TC campus
• Driver updates (particularly network driver adapters)
• WebVista, Moodle, and myU problem troubleshooting
• Vendor equipment demonstrations, presentations, and consultations