Students are required to have internet access and a laptop that meets the minimum technical specifications listed below. Due to the increase in online learning and collaboration, a device (laptop, tablet) that has a webcam and microphone is essential.
Programs That Require a Laptop
Students in the Bachelor of Science in Health Sciences(BSHS), Bachelor of Science in Health Professions(BSHP), and the U of M School of Nursing programs are required to have a laptop that meets the minimum technical standards. Students who are accepted into the Radiography or Respiratory Care track with Mayo Clinic are supplied a device from Mayo Clinic in their Junior year.
Annually, UMR IT will update minimum computer specifications for laptop computers new students bring to campus. UMR IT will also work with the bookstore to stock a recommended computer that exceeds these minimum recommendations. UMR IT will help students with support issues related to their computers that meet the minimum recommendation. Students that buy the recommended computer stocked by the bookstore will receive a higher level of service by having that specific model and our existing vendor relationships.
If you need financial support, please keep in mind that appeals to financial aid due to the cost of a laptop will be capped at $1000. There are numerous computer configurations that meet the requirements and stay below that cost.
Students who need financial support to help cover computer upgrade costs to meet the essential minimums related to COVID-19 should contact UMR One-Stop.
Students that purchase the recommended laptop via the bookstore will receive the highest level of support. Our goal is to provide the best help we can based on the device you have. Sometimes that will mean referring issues to outside repair or recommending a device is updated to meet the minimum standard.
A matrix outlining support expectations is available here.
For UMR IT help:
UMR IT support is located in Room 394 at University Square.
U of M IT support
For more IT Help you may also contact the Twin Cities campus service desk.
Phone: Open 24 hours, 7 days a week. 612-301-4357
Minimum Technical Specifications
PC: Windows 10 (Home, Pro, Enterprise)
Mac: MacOS Catalina
8GB of Ram
256 GB Hard Drive
Web camera and microphone
Current WIFI capability (N or AC)
PC OS’s prior to Windows 10 and Windows 10 in S mode
MacOS prior to Catalina
Use of these devices will not meet all of your academic technology needs.
- Online testing will not be supported if on an Android or IOS device.
- Older versions of operating systems are not being updated and may encounter security or secure connection issues.
While you can use a variety of devices for your academic work, reading course materials on a tablet for example may be preferred to reading on a laptop, there will be activities you CANNOT do without a computer that meets the above Minimum Technical Specifications.
New Students: Start Using Technologies
Even before you arrive on campus, you can set up your University account and start using University technology resources and services. Find more information here.