Student Success Coach

About the Job

Student success coaches advise a small, consistent group of students in the Bachelor of Science in Health Science (BSHS) degree throughout their collegiate careers from matriculation to graduation. The student success coach position extends beyond the traditional academic advising philosophy and is designed for a new institutional and curricular model where coaches are integrally involved with all facets of a student’s academic, personal, and future professional success. Student success coaches participate in three major areas of responsibility: advising and student advocacy, teaching and management of coach resource resources and initiatives, and professional development and campus engagement.

Duties and responsibilities

Advising & Student Advocacy—65%

  • Provide advising in academic planning, career development, and personal development.
    • Academic Planning and Academic Support: 
    • Proactively mentor students through the process of formulating a personalized education plan, utilizing a variety of academic advising strategies including one-on-one and group advising
    • Communicate and collaborate closely with faculty to monitor academic performance and form academic support plans for students
    • Develop written and electronic informational materials used to advise students
    • Coach students (including academically at-risk students) on goal setting, academic success skills, and utilizing appropriate academic resources
    • Assist students through capstone proposal process, from initial concept to formal proposal to completion and reflection on experience
    • Assist students in navigating university policies, procedures, and resources
    • Monitor student progress towards graduation; extract, analyze, and report on student progress utilizing available databases and resources (e.g. APAS, PeopleSoft, UM Reports, Grad Planner, APLUS, iSEAL)
  • Career Development and Pre-Health Coaching:
    • Mentor students on career exploration process throughout their four years by helping them discover and reflect on their personal skills, values, and interests
    • Encourage students to make important connections between the interdisciplinary curriculum and a broad range of health science career paths
    • Advise on appropriate preparatory activities based on student’s intended career or educational pathway (e.g. certificate, professional or graduate school, career)
    • Help students develop a professional identity, including resume building, interviewing skills, job search strategies, etc.
  • Personal Development
    • Encourage students to connect to and make meaning of community engagement activities
    • Assist students in developing a deeper sense of self-awareness regarding values, strengths, and passions
    • Challenge and support students in their personal growth and development throughout their time at UMR

Teaching and Management of Coaching Resources—15%

  • Student success coaches will teach courses part of the health science major.
    • Teach select section(s) of CLI seminar courses such as Introduction to University, Personal Development & Career Exploration, and Career Skills

Student Success and Engagement Team Collaboration and Leadership—15%

Student Success coaches will support the constructive functioning of the collaborative endeavors of the Student Engagement and Success Team (SES) in the following ways;

  • Participate in efforts to improve retention rates, four-year graduation rates, and student satisfaction
  • Track and summarize assessment data to analyze trends and make recommendations for practice improvement and creation of new practices
  • Provide leadership to service areas and initiatives related to student success and engagement
  • Provide consulting, mentorship, and training to other coaches and members of the SES related to the SSC model but not limited to academic planning, academic support, career development and skills, life coaching, and pre-health coaching.

Professional Development and Campus Engagement—5%

Engage in professional development, campus-wide initiatives, and program assessment related to student learning, student success, academic advising, and the student affairs profession.

  • Represent the Student Success and Engage Team, student success coaching while serving on cross-functional teams for select student development initiatives and programs such as student activities, orientation, commencement, welcome activities, and other special events
  • Continue professional development and scholarly activity in the fields that encompass student success coaching to maintain knowledge of trends and best practices (e.g., membership in professional associations, attendance at conferences and seminars, write and publish articles, serve on teams and collaborate with other professional groups, etc.)
  • Serve on university-wide committees or groups as needed


Required qualifications

  • Master’s degree and one year of college-level advising or teaching experience
  • The successful candidate will possess:
  • The desire and ability to work in a collaborative, team environment
  • A commitment to equal opportunity and experience working with diverse populations
  • Innovation and the ability to operate in a sometimes ambiguous environment
  • The ability to learn and disseminate detailed information using a high level of interpersonal skills
  • Excellent oral and written communication skills
  • Self-motivation, excellent time management, and organization skills
  • Experience utilizing a diverse range of technologies
  • Evening and some weekend work may be necessary to fulfill job responsibilities

Preferred qualifications:

  • Master’s degree in student personnel and counseling, counseling psychology, counseling or related area
  • Three or more years of relevant higher education advising experience
  • Completed life coach training
  • Experience with career enrichment programming
  • Experience advising students interested in health care professions and/or work experience in the health care industry
  • Knowledge of mental and emotional health needs of college students
  • Commitment to diversity and experience in working with underrepresented and diverse students
  • Teaching experience
  • Experience tracking and interpreting data relevant to their work and using that information for work and process improvement
  • Familiarity with PeopleSoft system or comparable student records database
  • A commitment to knowledge creation and research in higher education

How To Apply

  1. Note the position title at the top of this page
  2. Please navigate to the UMN Human Resources page
  3. Under "Recruiting Location," select "Rochester"
  4. Click on the appropriate position and click apply at the bottom of the linked page

In addition to the online application, applicants must attach the following:

  1. Resume
  2. Cover Letter
  3. Statement of your commitment to diversity
  4. Names and contact information for 3 references

Additional documents may be attached after the initial application by accessing your "My Activities" page and uploading documents there.

This position will remain open until filled. If you have additional questions, please contact Human Resources at

Background Check

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

To request an accommodation during the application process, please contact or call (612) 624-UOHR (8647).

About the University

The University of Minnesota Rochester (UMR) offers students an unparalleled education in the health sciences. UMR’s integrated curriculum, personalized attention and unique learning environment encourage student success. Immersed in the heart of one of the nation’s most health-focused communities, our students engage with medical professionals on a daily basis and graduate prepared to transform knowledge into discovery in the exciting world of the health sciences.


The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.

More about diversity at the U