Female student smiles facing the camera
Welcome to

UMR Counseling Services

Counseling services are here to help students learn ways to cope and manage mental and emotional challenges.

Student Counseling Services

We are dedicated to providing high quality confidential support and counseling services.

Mental health issues can impact physical health, emotional imbalance, cognition and processing speed, interpersonal relationships, and academic performance. Counseling services are here to help students learn ways to cope and manage mental and emotional challenges.

UMR counseling services are free of charge for all enrolled students. We are eager to provide services for each individual student who wants to talk and connect with a counselor.

We are committed to meeting the emotional health and mental health needs of students to help support overall well-being. College can be an exciting time but it is not without its challenges. Students may experience uncertainty and stress as they navigate their way ahead.

As in most college counseling centers, we provide short-term counseling services for the most common concerns, such as life stressors, anxiety, depression, relationship and coping skills. Counseling modalities include individual therapy and brief/urgent counseling. Group counseling services may be offered periodically. Eligible students and their partner(s) (non-enrolled students) may be seen for couples counseling.

Students may be referred to community health care providers, such as Olmsted Medical Center, Mayo Clinic and other community health care facilities for more intensive and/or specialized care.

If this is your first time meeting with a counselor, please fill out the Consent FormFirst Time Intake Form, and the Symptom ChecklistOnce you have completed the forms, please email the counselor you are planning to meet with. 

Meet the Counselors

Boonmee Pakviset McElroy - Coordinator of Counseling Services

“I believe that a person can be the most effective and perform their best when their physical health, emotional health, and mental health are in balance."

Betsy Bateman - Mental Health Counselor

"My special focus areas have been around addressing depression and anxiety, as well as around sexuality and improving relationships."

Learn to Live

What is Learn to Live?
Learn to live, a self directed counseling approach. Online assessments and tools that offer evidence-based cognitive behavioral therapy solutions that reliably engage people who are suffering.

Who Has Access
Available to students at no cost. Enter code UMN on our Partners page to get started.

In case of a mental health emergency or crisis

If you are in an emergency or crisis situation, you should immediately call 911 or seek help from a local hospital or crisis-oriented health care facility in my immediate area. If you are experiencing thoughts of suicide and do not feel safe, contact one of the following resources: 

  • Dial 911 

UMR crisis line is available 24 hours a day: 612-301-4673 or text "UMN" to 61222

The National Suicide Prevention Lifeline’s mission is to provide immediate assistance to individuals in suicidal crisis by connecting them to the nearest available suicide prevention and mental health service provider through a toll-free telephone number: 1-800-273-TALK (8255). It is the only national suicide prevention and intervention telephone resource funded by the Federal Government.

Region 4 Adult Mobile Crisis Team: 701-364-0431

Mobile mental health services are short-term, face-to-face services designed to restore a person's functioning level to pre-crisis levels. Our response services offer opportunities to de-escalate a situation or problem and help people develop individualized strategies for their future concerns.

Further Resources

Just as we all have physical health, we also all have mental health that needs tending for a healthy sense of well-being. Our mental health can be positively affected by many factors including rest, relaxation, movement, good nutrition and the support of trusted friends. Learning what supports your mental health is an important part of your overall development as a student.

It is also important to know that there may be times when we need help to stay healthy, cope with adversity and build resilience. If you are noticing signs or wondering if you (or someone you care about) needs some support right now, know that there are beneficial resources at UMR available to help.

Is there a friend or someone at UMR that you are concerned about? Sending a Care Report is a good way to help staff at UMR to provide assistance to students needing additional support.

Submit a Care Report.

Students Support groups: Please individually contact counselors for greater details. Please fill out an interest form if considering support groups. 

  • In-person support group with Boonmee

    • Every Monday and Friday 2pm-3:30pm
    • Maximum of 8 people 
  • Zoom group with Betsy every Tuesday at 2:30 p.m. - 3:30 p.m.


Students who gave testimonials chose to stay anonymous

"Meeting with Boonmee turned my stressful life around amidst a time where I felt alone and helpless."

"Seeking counseling at UMR has taught me how to take control of my thoughts, and I have finally found pure happiness!"

"Counseling with Boonmee at UMR is not about whether or not you are mentally ill, it is about learning to love yourself for who you are and about growing your positive mindset!"

"Since talking with Boonmee, I have grown to respect myself, I have taken control of my negative and overwhelming thoughts, and I have become happier and happier everyday!"


Boonmee Pakviset McElroy

Betsy Bateman

Counseling Services phone number: 507-258-8017