Female student smiles facing the camera
Welcome to

Counseling Services

Counseling Services is a safe, welcoming space for all students, available for helping students learn ways to cope and manage mental and emotional challenges.

Counseling Services

Counseling Services embraces and has experience with diverse populations and are dedicated to providing high quality support and counseling services. Your meeting with a counselor is confidential and will not be on your student record.

Counselors at UMR are highly trained, licensed counselors.

Mental health issues can impact physical health, emotional imbalance, cognition and processing speed, interpersonal relationships and academic performance. Counselors are here to help students learn ways to cope and manage mental and emotional challenges.

Counseling is provided via zoom and in-person. Counseling Services are free for all enrolled UMR students and there are no limits on the number of counseling sessions a student may have.

College can be an exciting time, but it is not without its challenges. Students may experience uncertainty and stress as they navigate their way ahead. We are committed to meeting the emotional and mental health needs of students to help support overall well-being.  

Counseling Services provides counseling services for the most common concerns, such as:

    • life stressors
    • anxiety
    • depression
    • relationship 
    • coping skills 

Counseling modalities include:

    • individual therapy 
    • brief/urgent counseling
    • group counseling services may be offered periodically. 
    • couples counseling (for eligible students and their partner(s) (non-enrolled students)

Students may be referred to Olmsted Medical Center, Mayo Clinic and other community health care facilities for more intensive and/or specialized care.

If this is your first time meeting with a counselor, please fill out the Consent Form, First Time Intake Form, and the Symptom Checklist. Once you have completed the forms, please email the counselor you are planning to meet with.

Meet the Counselors

Boonmee Pakviset McElroy - Coordinator of Counseling Services

“I believe that a person can be the most effective and perform their best when their physical health, emotional health, and mental health are in balance."

Betsy Bateman - Mental Health Counselor

"My special focus areas have been around addressing depression and anxiety, as well as around sexuality and improving relationships."

Learn to Live

What is Learn to Live?
Learn to live, a self directed counseling approach. Online assessments and tools that offer evidence-based cognitive behavioral therapy solutions that reliably engage people who are suffering.

Who Has Access
Available to students at no cost. Enter code UMN on our Partners page to get started.

In case of a mental health emergency or crisis

If you are in an emergency or crisis situation, call 911 immediately or seek help from a local hospital or crisis-oriented health care facility in your immediate area. If you are experiencing thoughts of suicide and do not feel safe, contact one of the following resources. 

UMR crisis line is available 24 hours a day: 612-301-4673 or text "UMN" to 61222

The National Suicide & Crisis Prevention Lifeline’s mission is to provide 24/7, free and confidential support for people in distress, prevention and crisis resources and best practices for professionals in the United States. Dial 988 to reach the suicide and crisis prevention lifeline. It is the only national suicide prevention and intervention telephone resource funded by the Federal Government.

Region 4 Adult Mobile Crisis Team: 701-364-0431

Mobile mental health services are short-term, face-to-face services designed to restore a person's functioning level to pre-crisis levels.  Response services offer opportunities to de-escalate a situation or problem and help people develop individualized strategies for their future concerns.

Further Resources

Just as we all have physical health, we also all have mental health that needs tending for a healthy sense of well-being. Our mental health can be positively affected by many factors including rest, relaxation, movement, good nutrition and the support of trusted friends. Learning what supports your mental health is an important part of your overall development as a student.

It is also important to know that there may be times when we need help to stay healthy, cope with adversity and build resilience. If you are noticing signs or wondering if you (or someone you care about) needs some support right now, know that there are beneficial resources at UMR.

Is there a friend or someone at UMR that you are concerned about? Sending a Care Report is a good way to help staff at UMR  provide assistance to students needing additional support.

Submit a Care Report

Students Support groups: Please individually contact counselors for greater details. Please fill out an interest form if considering support groups. 

    • In-person support group with Boonmee
      • Every Monday and Friday 2-3:30 p.m.
      • Maximum of 8 people 
    • Zoom group with Betsy every Tuesday at 2:30 - 3:30 p.m.


Students who gave testimonials chose to stay anonymous

"Meeting with Boonmee turned my stressful life around amidst a time where I felt alone and helpless."

"Seeking counseling at UMR has taught me how to take control of my thoughts, and I have finally found pure happiness!"

"Counseling with Boonmee at UMR is not about whether or not you are mentally ill, it is about learning to love yourself for who you are and about growing your positive mindset!"

"Since talking with Boonmee, I have grown to respect myself, I have taken control of my negative and overwhelming thoughts, and I have become happier and happier everyday!"


Boonmee Pakviset McElroy

Betsy Bateman

Counseling Services phone number: 507-258-8017