Counseling Services

Here to help…
College can be a time of uncertainty and transition as students navigate their way ahead. Counseling Services can be a helpful resource to students by helping problem solve challenges and develop a path forward. Overall, there are some helpful things to know about the counseling process:  

  • It is important to know that counseling is often a process of self-discovery that can take time. Counseling is not intended to be a quick ‘fix.’

  • Counseling services are free of charge for enrolled students at UMR.

  • Students will be responsible for any charges that result from off-campus referrals.

UMR Counselors:


Betsy Bateman Boonmee Pakviset McElroy

Betsy Bateman

Interim Coordinator of Counseling Services
Office Loc: University Square SSEC
Phone:  507-258-8017
Fax: 507-258-8021

Schedule and Appointment with Betsy

“I have decades of experience, working with many people from many backgrounds.Some of my special focus areas have been around addressing depression and anxiety, as well as around sexuality and improving relationships. I believe some of the most important areas to develop in order to promote your own wellness are mindfulness, self-compassion, and authenticity. I believe in focusing on identifying choices and options, increasing emotional and psychological skillfulness, and pursuing growth with intentionality.”

Boonmee Pakviset McElroy

Mental Health Counselor
Office Loc: University Square SSEC
Phone:  507-258-8017
Fax: 507-258-8066

Schedule and Appointment with Boonmee

“I am a true believer in “positive-mindset” and “growth-mindset”. I am the product of these two mindsets. My passion for helping people combined with my Trauma-Focused Cognitive Behavioral Therapy(TF-CBT) skills set prepared me for this role. My life-long passion for helping others and empowering them to overcome obstacles has been both personal and professional goals. I believe in the holistic approach. I believe that emotional and mental health is as important as physical health. I believe that a person can be the most effective and perform their best when their physical health, emotional health, and mental health are in balance.”


Please know that your appointment with the counselor is confidential. In addition, any appointment information or content of meetings are not a part of your academic record. Confidentiality rules are followed within clear guidelines except under specific legal conditions set forth by Minnesota law.

Concerned about someone?
Is there a friend or someone at UMR that you are concerned about? Sending a Care Report is a good way to help staff at UMR to provide assistance to students needing additional support. Submit a Care Report here.

Other Resources

Mental Health
Just as we all have physical health, we also all have mental health that needs tending for a healthy sense of well-being. Can you recognize what a positive state of mental health is like for you? Conversely, can you identify when you are stressed or feeling out of balance with your mental health? Our mental health can be positively affected by many factors including rest, relaxation, movement, good nutrition and support of trusted friends. Being aware and learning what supports your mental health is an important part of your overall development as a student.

It is also important to know that there may be times when we need help to stay healthy, cope with adversity and build resilience. If you are noticing signs or wondering if you (or someone you care about) needs some support right now, know that there are beneficial resources at UMR available to help.